Principal Managing Partner - FSI/PS

Company: Workday, Inc.
Location: Boston
Posted on: November 13, 2024

Job Description:

Principal Managing Partner - FSI/PS
Apply remote type: Flex
Locations: USA, MA, Boston; USA, VA, McLean; USA, PA, Berwyn; USA, GA, Atlanta; USA, IL, Chicago
Time type: Full Time
Posted on: Posted 11 Days Ago
Job requisition ID: JR-0092097
Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business.
Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the Team
Workday's Large Enterprise Industries team focuses on financial services (banks, insurance companies, and asset managers) and professional services (consultants, accountants, and outsourcers) in the United States. We seek to serve our customers with relevant industry stories, practical ways to realize value from Workday's technology, and crafting customer networks for peer learning.
About the Role
The Principal Managing Partner, LE Industries, is a member of the regional services leadership team and is accountable for the overall success of an assigned group of deploying and production customers. The MP will participate in sales cycles to help support implementation related activities for prospects that will become part of their portfolio. The role will concentrate on customers using our subscription adoption product, Workday Success Plans.
Areas of Responsibility

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• Advocate for assigned customers across Workday
  
• Orchestrate resources to fulfill Workday's obligations under a Success Plan
  
• Promote a remarkable experience that smooths future renewals
  
• Collaborate with Sales Executives and Services Executives to position and sell Workday products
  
• Develop and sustain customer executive relationships
  
• Maintain accurate contact records of customer interactions in CRM software
  
• Collaborate with the extended Sales team to develop and realize an account plan for each assigned customer
  
• Serve on and actively participate in customer steering committee meetings
  
• Provide direction and support to a customer's implementation team
  
• Receive concerns from customer executives and coordinate workmates to resolve the situation
  
• Work with a customer to drive steady adoption of Workday's innovation
  
• Drive customer self-sufficiency by ensuring a customer understands how to engage with Workday's Customer Experience organization
  
• Engage the appropriate workmates to support account planning and feature adoption strategies
  
• Seek customer stories and champions who will speak with prospective customers
  
  About You
  
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  • 10+ years career experience including deploying modern Finance and HR technology solutions
    
  • 3+ years direct experience with Workday as an implementation leader
    
    Other Qualifications
    
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    • Industry exposure to Banking, Insurance, Asset Management, Management Consulting, Technology Consulting, or Staffing
      
    • Able to deliver customer presentations
      
    • Able to write an internal customer account plan
      
    • Able to travel up to 50%
      
    • Experience with diplomatic coordination or collaboration with executives
      
    • Consistent record of positioning / selling professional services
      
    • Experience working with software sales teams
      
    • Ability to handle / prioritize multiple customer demands
      
    • Leadership abilities to motivate and coordinate a matrixed team
      
    • Willingness to assist wherever needed
      
    • Excellent communication, management, mediation, and organization skills
      
      Our Approach to Flexible Work
      With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.
      Workday Pay Transparency Statement
      The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location.
      Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
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Keywords: Workday, Inc., Malden , Principal Managing Partner - FSI/PS, Accounting, Auditing , Boston, Massachusetts